Lens bricked by firmware upgrade

Discussion in 'Olympus' started by Ian Carney, Jun 1, 2017.

  1. Ian Carney

    Ian Carney New Member

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    Like several other people, I attempted to upgrade the firmware in a lens attached to an Oympus camera using the Olympus Software updater. The update failed, and now the lens is non-functional.

    Olympus want to charge to fix their failure - this is galling to say the least, as I followed their instructions to the letter, and as a result the upgrade failed.

    I thought Olympus were a reputable company who stood by their products. To charge customers to repair a problem caused by shoddy software is totally unreasonable. What incentive is their for them to fix the crappy software when they earn revenue from every failure.

    Sure it is not beyond them to produce reliable software
     

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