Hi all, New to the forum, but have lurked for quite some time. Unfortunately I was compelled to register and post because of a problem with my Panasonic DMC-ZS5 This is the second ZS5 I have owned. The first had the exact same problem and since it was out of warranty I tossed it. The error I receive upon turning the camera on is SYSTEM ERROR (FOCUS). Sometimes it is SYSTEM ERROR (ZOOM), but usually the former. As best as I can tell, the gears that zoom the lens in and out appear to be stuck. I can hear a "grinding" noise, so my best guess is that a grain of sand or some other debris keeps getting stuck in there. But I could be WAY off the mark. I am literally just guessing. My question is two fold. 1. Does anyone have any experience with this error? I have been shocked at the lack of results on a google search. I have experienced twice in two cameras so I just assumed others would have as well. 2. Does anyone have any experience contacting Panasonic for a warranty claim? I am not even sure where to begin or what I need. Thanks for any help at all, and hope you are all having better luck with your cameras than I am!